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How to Update Products in the Content Library

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Elayza Cataluna
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Overview

Managing and updating products in ClientPoint’s Content Library is crucial for keeping your resources current and accurate. This guide will walk you through the steps to edit individual products or make bulk updates efficiently. By understanding how to maintain your product listings, you ensure your clients and team members always have access to the most up-to-date information. For details on adding new products, please refer to our related article, "How to Add a Product to the Content Library."

How to Edit a Product in the Content Library

  1. Access Settings

    • Navigate to the Settings tab from your homepage.

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  1. Open the Content Library

    • Select Content Library from the settings menu.

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  1. Navigate to Products

    • Click on Products next to the Files tab to view the product listings.

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  1. Select and Edit a Product

    • Choose the product row you wish to modify and click Edit in the upper-right corner.
    • Make your desired changes to the product details and scroll down to click Submit to save the edits.

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Bulk Editing and Updating Products

If you need to edit multiple products simultaneously, you can do so by exporting your products for bulk edits. For detailed instructions on bulk editing, please refer to the related article "How to Bulk Edit and Update Products."

Key Notes for Editing Product Information

  • Number/Code: Each product should have a unique identifier. If your products don’t already have codes, create your own numbering system (e.g., A001, A002, etc.).
  • Images: Name your images to correspond with the product code for easy reference and organization.
  • Custom Fields: Enhance your product descriptions by adding custom fields relevant to your clients’ needs, such as Product Type, Model, Series, or Brand.

Regularly updating your products in the ClientPoint Content Library ensures that your information stays relevant and beneficial for your clients and team members. Whether making individual edits or bulk updates, following these guidelines helps maintain an organized and effective product catalog.

 

If you are working with a CRM integration please contact your Client Success Coordinator or support@clientpoint.net to discuss where you products are to be managed, in the CRM or in ClientPoint.

 

Should you have any questions or need assistance, please reach out to support@clientpoint.net for support.