ClientPoint video recordings can be shared through the direct link. To share a video, please follow the steps below;
Step 1: Log in to your ClientPoint account.
Step 2: Search for the ClientPoint you want to share the recordings of.
Step 3: Go into the file section and navigate through the folders where you see Recordings, you can rename the recording file by clicking on rename in the middle of the page. It may take some time for the recording to render. If you don't see it, please come back to this ClientPoint later.
Step 4: By default all recording are set to be internal. If you choose, change the recording/recording folder from Internal to external.
Step 5: Hover over the recording file to find the direct link icon which lets you copy the direct link to the video which you can share with your customer.
Have any questions? Please contact us at support@clientpoint.net