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Pipedrive CRM Integration with ClientPoint

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Elayza Cataluna
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Integrating Pipedrive CRM with ClientPoint allows you to seamlessly manage deals, contacts, and client interactions, ensuring a unified workflow across platforms. This integration is available for active ClientPoint subscriptions with CRM integration enabled. For further assistance, contact support@clientpoint.net.

Overview of the Integration

Key Features:

  • Data Sync: Transfer key deal information and associated contacts directly from Pipedrive into ClientPoint.
  • Activity Updates: Automatic updates on deal activities such as ClientPoint creation, viewing, downloading, and signing are reflected in Pipedrive.
  • Streamlined Workflow: Simplifies the creation of ClientPoints by importing deals and contact details with minimal manual effort.

Steps to Enable the Integration

  1. Authorize the Connection:

    • Log into both your Pipedrive and ClientPoint accounts.
    • In ClientPoint, click the green New button on the top-left corner.
    • Next to Client Name, select CRM Import and choose Pipedrive.
    • In the popup window, click Authorize ClientPoint Application.
    • You’ll be redirected to Pipedrive. Log in if prompted, and click Allow to establish the connection.

  2. Verification:

    • Once authorized, the connection is active, and you can begin using the integration.

How to Use the Integration

  1. Prepare a Deal in Pipedrive:

    • Create a deal in Pipedrive, ensuring it has an associated contact and organization.

  2. Import the Deal into ClientPoint:

    • Log into ClientPoint and click the green New button.
    • Under Client Name, select CRM Import and search using the Deal Name.
    • From the results, choose the appropriate deal and click Import.
    • Confirm importing the contacts related to the deal.

  3. Add Contacts as Recipients:

    • In the popup listing contacts, click the names to add them as recipients in ClientPoint.
    • When finished, click Save & Continue at the top-right corner.

  4. Activity Sync:

    • Any subsequent activities (e.g., ClientPoint viewed, downloaded, signed) will automatically update in Pipedrive.

Activities Synced to Pipedrive

  • ClientPoint Created: Automatically logs the creation of a ClientPoint for a deal.
  • ClientPoint Viewed: Tracks when the ClientPoint is opened.
  • ClientPoint Downloaded: Notes when the ClientPoint is downloaded.
  • ClientPoint Comments: Updates with feedback or comments added by clients.
  • ClientPoint Shared: Records when the ClientPoint is shared with others.
  • ClientPoint Signed: Logs when the ClientPoint is signed.

Conclusion

The Pipedrive CRM integration with ClientPoint enhances efficiency by bridging the gap between deal management and client engagement. By importing deals and contacts directly into ClientPoint and synchronizing activities with Pipedrive, this integration creates a seamless process for managing client interactions. Whether you are tracking deal progress or collaborating with team members, the integration ensures that all activities are documented and updated in real-time.

For more details or troubleshooting, contact support@clientpoint.net.

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