How to Assign a Language to Recipient Viewers in ClientPoint

Overview

ClientPoint supports global connectivity by allowing users to assign preferred languages to their clients’ viewing experience. This feature ensures that clients from diverse regions can engage with the platform in their native language, providing a seamless and accessible experience. As ClientPoint expands its integration with top CRM and SaaS solutions, enabling language customization for recipient viewers is a crucial step in strengthening global communication and enhancing customer engagement.

With ClientPoint, users can easily configure language settings and share content with clients in multiple languages, enhancing comprehension and comfort for clients worldwide. Supported languages currently include English, German, Spanish, French, Italian, Japanese, and Dutch. This flexibility allows users to maintain professional relationships across diverse linguistic backgrounds, all while creating, maintaining, and uploading multilingual documents in their ClientPoint Library as needed.

Benefits of Assigning Language to Recipient Viewer

Assigning a language for recipient viewers:

• Increases client accessibility and ease of use.
• Improves engagement with global audiences.
• Enhances the customer experience by providing native language support, which builds trust and ease of navigation.

How to Assign a Language to Your Client’s Viewer

To assign a language for a recipient viewer, follow these simple steps:

1. Access the ClientPoint:

   •  You have the option to create a new ClientPoint or open an existing one in the Manage tab.

1. Set the Viewer Language:

   • On the Info Page, locate the “Viewer Language” dropdown on the bottom right of the screen.
   • Choose the client’s preferred language from the available options: English, German, Spanish, French, Italian, Japanese, or Dutch.
   • Click Save & Continue to confirm the selection.

1. Upload and Send Files:

   • Go to the Files tab and add relevant files or documents for the selected ClientPoint.

• • When ready, send the ClientPoint link to the recipient.

1. Recipient Experience:

   • The recipient will see the ClientPoint interface in their chosen language (e.g., German). The attached files, however, will remain in their original language.

• • Additionally, Senders receive a notification confirming the client’s language setting upon opening the ClientPoint link. Recipients and Senders can also use browser translation features, like Google Translate, for added flexibility.

ClientPoint’s multilingual viewer functionality enables users to reach clients around the world with customized language options, enhancing clarity and engagement. By assigning a preferred language to client viewers, businesses can offer a more comfortable and accessible user experience, supporting international growth and customer satisfaction.

For additional assistance or any questions, please contact our support team at support@clientpoint.net.